Privacy Policy

Privacy Policy for BathLuxe

At BathLuxe, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our high-quality bathroom and kitchen accessories. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party services)

b. Non-Personal Information:

  • Browser type and version
  • IP address
  • Operating system
  • Referring website or source
  • Cookies and usage data

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders.
  • Communicate order status and updates.
  • Provide customer support.
  • Send promotional offers, newsletters, and updates (only with your consent).
  • Improve website functionality and user experience.
  • Detect and prevent fraudulent activity.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following situations:

  • To trusted service providers who assist in order processing, shipping, or payment (e.g., delivery services or payment gateways).
  • When required by law or to protect BathLuxe’s legal rights.
  • In case of a business merger, acquisition, or sale of assets (notification will be provided).

4. Data Security

We implement robust security measures to protect your personal information. However, no method of electronic storage or transmission is 100% secure. While we strive to safeguard your data, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and review the information we hold about you.
  • Request corrections or updates to your data.
  • Opt out of promotional communications at any time.
  • Request deletion of your personal data, subject to legal and contractual obligations.

To exercise these rights, contact us at info@bathluxe.co.ke.

6. Cookies

Our website uses cookies to:

  • Enhance your browsing experience.
  • Remember your preferences and shopping cart contents.
  • Analyze website traffic and performance.

You can manage or disable cookies through your browser settings. Note that disabling cookies may limit certain functionalities of the website.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies.

8. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with the updated effective date. Your continued use of our services signifies acceptance of the revised policy.

By using BathLuxe, you acknowledge that you have read, understood, and agreed to this Privacy Policy.