Frequently Asked Questions

• What determines the price of taps and showers in Kenya?
  Price depends on material (chrome, brass, stainless steel), brand, finish, and features (e.g. sensor taps, pull-down sprayers, built-in booster pumps). We stock options across budget, mid-range, and premium tiers.
• Are your products genuine, and how do I know they’re not counterfeit?
  Yes, all our taps, showers, and fittings are sourced directly from authorised distributors or manufacturers — not grey-market imports. Each product comes with a manufacturer’s warranty card and, where applicable, an authenticity code you can verify with the brand.
• Will your fittings work with low water pressure, borehole, or tank-fed water?
  Yes. We stock instant showers and taps designed for low-pressure situations, including models with built-in booster pumps for homes relying on rooftop tanks or borehole systems. Let us know your water source when ordering and we’ll recommend the right fitting.
• Do you sell products suited for hard or salty water (coastal or borehole areas)?
  Yes. We stock anti-corrosion and scale-resistant fittings (stainless steel, treated brass, specially coated finishes) built to handle mineral buildup and salinity.
• Do you deliver across Kenya, and how much does it cost?
  Yes, we deliver within Nairobi and to other counties. Delivery time and cost depend on your location and are shown at checkout.